I get ABN ever month on my iPad from Pocketmags. Every month the text comes out in a red font. I report it to Pocketmags and they tell me to delete it and download load again. This usually doesn’t work so I get back to them. They then say that it was sent to them by the publishers in the wrong format. They say that they get onto the publishers to send in the correct format. After that it is alright.
My question is do the editorial team of ABN know about this problem I have. Also have other people have had this problem.
I had a message from Pocketmags late this afternoon saying they had fixed problem. I deleted the earlier download and then downloaded again as instructed. Fine now. I will see what happens next month.😟
To fix this problem you will have to delete the mag and then download again.
To do this click on library option on bottom line. Click on dustbin icon on top line. Click onto issue you wish to delete. Then done. Comes up Archive item yes or no. Click on yes. You can now download load the mag again and this should be correct version.
I was beginning to think that I was the only person who was having this problem. Hopefully in the future this will not occur again.
There is a problem with the page sizing on the February 2020 edition of ABN in Pocketmags. I tried to print out two pages and every time it comes up as three pages for printing with the third page having the page number of the second page at the top. Could this be fixed please?
The response has come back, with confirmation that there is nothing different to the load this month to any previous edition. It is therefore likely to be down to your own settings.
It’s one of the choices that Pocketmags gives you, along with increase the magnification, decrease it, page forward, page back and refresh. The other choices (it is a panel down the right hand side on an iMac) are multiple page view, share (facebook, twitter and email, you can send the link to the magazine, not the mag itself), and display help.
We have done a small test and if you keep the scale at 77% you can get a page on a sheet of A4 (this overcomes the pre-set scale). 78% puts the page number right on the bottom trim (too close for most printers), and 79% takes it over.
Well, something somewhere has changed as it never did this with any of the other previous issues. However, I have now tried it with the Jan eABN and it now does this with that edition, which it didn't last month. I haven't made any changes at my end and it doesn't do it with another enthusiast publication I subscribe to with Pocketmags (I have just checked again). So, if it isn't yourselves that have changed anything, then Pocketmags themselves have. I have also been in contact with them and sent them screenshots of the issue.
Thanks for the comments about sizing, and I had already found that after I sent my initial post. Would like to know why I have to set 77% for eABN, though, when I can use 100% for other magazines.